An AI receptionist that answers and books appointments

Flowy answers FAQs, books on Google Calendar, confirms and reminds. When it needs help, it hands the conversation to your team with full history.

Install my AI receptionist Message us on WhatsApp

See it in action

From a message to a booked appointment.

Explore an example. You define the services, booking rules and when a person should step in.

Swipe to explore each step →

01 · Welcome the customer

Your front desk starts on WhatsApp.

Flowy understands the appointment request and asks for the details it needs. Your business defines the services, hours and booking rules.

Flowy

Example conversation

Active

Hi, I would like to book a consultation for tomorrow.

Of course. Would morning or afternoon work better?

Illustrative example. Calendar and handoff connections are configured during implementation.

02 · Check the calendar

Offer times from your connected calendar.

With Google Calendar connected, Flowy checks availability in the configured calendar before offering appointment times.

Flowy

Example conversation

Active

Hi, I would like to book a consultation for tomorrow.

Of course. Would morning or afternoon work better?

Afternoon, please.

In this example, 4:00 or 5:30 p.m. is available. Which works for you?

Example availability

4:00 p.m.Available

5:30 p.m.Available

ConnectionGoogle Calendar

Illustrative example. Calendar and handoff connections are configured during implementation.

03 · Confirm the booking

The selected time reaches your calendar.

Flowy gathers the booking details and confirms once the appointment has been recorded. Directions come from your approved business information.

Flowy

Example conversation

Active

Hi, I would like to book a consultation for tomorrow.

Of course. Would morning or afternoon work better?

Afternoon, please.

In this example, 4:00 or 5:30 p.m. is available. Which works for you?

4:00 p.m., please. My name is Ana.

Ana, your example appointment is recorded for tomorrow at 4:00 p.m.

Example booking

NameAna

TimeTomorrow · 4:00 p.m.

StatusRecordedConfirmed

Illustrative example. Calendar and handoff connections are configured during implementation.

04 · Keep the conversation going

Your front desk stays in control.

Reminders follow your agreed rules. When a request needs a person, your team takes over with the conversation history through linked Chatwoot.

Flowy

Example conversation

Active

Hi, I would like to book a consultation for tomorrow.

Of course. Would morning or afternoon work better?

Afternoon, please.

In this example, 4:00 or 5:30 p.m. is available. Which works for you?

4:00 p.m., please. My name is Ana.

Ana, your example appointment is recorded for tomorrow at 4:00 p.m.

Appointment follow-up

ReminderBased on configured rules

CalendarBooking recorded

TeamSteps in when needed

Illustrative example. Calendar and handoff connections are configured during implementation.

Step 1 of 4

What it does

A digital front desk on WhatsApp and your website

It handles the repetitive messages that fill your day: answers, bookings, confirmations and reminders. Your team keeps what needs human judgment.

Answers like a receptionist

Handles approved FAQs, hours and directions.

Books in Google Calendar

Checks availability, books, confirms and reschedules.

Reminders

Cuts no-shows by reminding every appointment.

WhatsApp and web chat

Answers on the channels your customers already use.

Human handoff with Chatwoot

Passes the conversation to a person with full history when Chatwoot is linked.

Integrates with what you use

Catalog, CRM, ERP, calendar and other systems via API and webhooks.

Integrations

A tool that integrates with the tools you already use

WhatsApp Business, Google Calendar and Chatwoot out of the box. Catalog, CRM, ERP and other systems via API and webhooks. If an integration is missing, we can build it.

FAQ

Preguntas frecuentes

What integrations does it have?

WhatsApp Business, web chat, Google Calendar and Chatwoot when linked. Catalog, CRM, ERP and other systems via API and webhooks.

Can it book and confirm appointments?

Yes. It checks availability, books, confirms and sends reminders using Google Calendar.

Does it replace a person?

No. It handles the repetitive work and escalates to your team what needs human judgment.

Install an AI receptionist

Tell us how your business answers messages today and we’ll show you how Flowy would handle it.

Install my AI receptionist Hablar por WhatsApp