Flowy · WhatsApp orders
Taking orders on
WhatsApp?
Flowy takes, confirms and organizes orders for you. While you prepare and deliver, Flowy serves customers, answers questions and gathers each order’s details.
01 · WhatsApp
Receives orders
Customers message as usual. Flowy asks for what is needed.
I want 30 tacos for 2:00.
Which fillings? Pickup or delivery?
20 al pastor and 10 beef. I will pick them up.
Customers keep ordering their usual way
02 · Order
Collects details
Products, quantities, instructions and time in one clear order.
- Al pastor
- 20 tacos
- Beef
- 10 tacos
- Requested pickup
- 2:00 p.m.
Information ready for review
03 · Your team
Organizes operations
Your team knows what to prepare, for whom and when.
- Order received
- Details complete
- 3Validate and prepare
A next step for every order
Example sales flow. Configured with your business products, rules and systems.
You prepare and deliver. Flowy receives orders.
A conversation helps when it becomes information your team can use: what to prepare, how much and when.
Quantities scattered in messages
“Twenty of these and ten of those.”
Products, quantities and notes collected in one order.
Customers ask while you prepare
Prices, options, hours, location and delivery.
Answers using your approved business information.
The order never reaches your team
Answering the chat is just part of the job.
We define how to record and hand orders to your operation.
From message to order. See the complete flow.
Taco shop example: 30 tacos, two fillings and a pickup time. Availability and times are validated against the business rules and connected data.
Swipe to explore each step →
An order your team can process.
Receiving a message is only the start. During implementation we define the path to your operation and test how your team receives each order.
- Products, quantities and instructions
- Time and delivery method
- Validation before confirmation
Conversations
Flowy is responding- AL 11:24
Ana López
I want 30 tacos for 2:00.
- CR 11:02
Carlos Ramírez
Order details ready
- MG 10:45
María González
Delivery question
Ana López
Order and conversation in context
I want 30 tacos for 2:00.
Which fillings? Pickup or delivery?
20 al pastor and 10 beef. I will pick them up.
30 tacos · Example order
Al pastor: 20 tacos · Beef: 10 tacos · Requested pickup: 2:00 p.m.
Your team takes over with the order details in view.
Service with your teamIllustrative platform view.
Your operation defines the flow.
For a taco shop, a flower shop or any business selling on WhatsApp: we start with a specific flow and validate it with you.
01
Catalog and availability
Products, variants, prices and how to check what can be sold.
02
Delivery and confirmation
Times, zones, capacity and which orders need review.
03
Records and team
Where orders are kept, who receives them and how follow-up works.
Start where customers already message you.
Checking inventory, generating quotes or recording orders in your system requires connecting those data sources and agreeing on actions during implementation. Mímir enables these integrations.
Explore everything Flowy can doOrders for your kind of business
FAQ
What to know before getting started.
Can Flowy confirm every order automatically?
We define confirmation rules during implementation. Products, prices, availability and times must be validated against connected information. Exceptions can be sent to your team.
Where does my team receive orders?
We agree on where each order is recorded and how your team receives it: the panel or a connection to your system. We validate the full flow before launching.
Is this only for restaurants?
No. We adapt products, quantities, notes and delivery details to each business, including flower shops. The demo is adapted to your business type.
Does this include payments or a kitchen printer?
Those connections must be assessed and agreed on during implementation. The example does not include automatic payment collection or printing.
Can my team step in?
Yes. A person can take over with the conversation history and collected order details in view.
Show us how you receive orders.
Message us DEMO. See a complete order for your business: from your customer’s message to the information your team needs.