Flowy · Restaurant orders
WhatsApp ordering system for restaurants
A WhatsApp ordering system for your restaurant. Flowy serves customers, takes the order and collects details so your team can prepare and deliver.
01 · WhatsApp
Receives orders
Customers message as usual. Flowy asks for what is needed.
Two burgers and a salad for pickup.
Any modifications? What pickup time?
One burger without cheese. At 3:00.
Customers keep ordering their usual way
02 · Order
Collects details
Products, quantities, instructions and time in one clear order.
- Burgers
- 2 · One without cheese
- Salad
- 1
- Requested pickup
- 3:00 p.m.
Information ready for review
03 · Your team
Organizes operations
Your team knows what to prepare, for whom and when.
- Order received
- Details complete
- 3Validate and prepare
A next step for every order
Example sales flow. Configured with your business products, rules and systems.
Instructions should arrive with the order.
A restaurant chatbot should help operations: each dish, modification and delivery detail needs to reach your team clearly.
A missing modification
No cheese, sauce on the side or a special request.
Notes attached to each dish before confirmation.
Pickup or delivery
An order needs more than a product list.
Requested delivery method and time kept with the order.
The menu changed
Old prices and sold-out dishes create problems.
Validation against the menu and availability we connect.
From message to order. See the complete flow.
Restaurant example: two burgers and a salad for pickup. We agree on menu validation and how to send information to your operation.
Swipe to explore each step →
An order your team can process.
Receiving a message is only the start. During implementation we define the path to your operation and test how your team receives each order.
- Products, quantities and instructions
- Time and delivery method
- Validation before confirmation
Conversations
Flowy is responding- AL 11:24
Ana López
Two burgers and a salad for pickup.
- CR 11:02
Carlos Ramírez
Order details ready
- MG 10:45
María González
Delivery question
Ana López
Order and conversation in context
Two burgers and a salad for pickup.
Any modifications? What pickup time?
One burger without cheese. At 3:00.
Restaurant order · Example
Burgers: 2 · One without cheese · Salad: 1 · Requested pickup: 3:00 p.m.
Your team takes over with the order details in view.
Service with your teamIllustrative platform view.
Your operation defines the flow.
For a taco shop, a flower shop or any business selling on WhatsApp: we start with a specific flow and validate it with you.
01
Menu and modifications
Dishes, extras, prices and allowed product notes.
02
Preparation and delivery
Availability, preparation times, hours and delivery zones.
03
Orders for the team
How orders arrive, who confirms and which system needs connecting.
Start where customers already message you.
Checking inventory, generating quotes or recording orders in your system requires connecting those data sources and agreeing on actions during implementation. Mímir enables these integrations.
Explore everything Flowy can doOrders for your kind of business
FAQ
What to know before getting started.
Can Flowy confirm every order automatically?
We define confirmation rules during implementation. Products, prices, availability and times must be validated against connected information. Exceptions can be sent to your team.
Where does my team receive orders?
We agree on where each order is recorded and how your team receives it: the panel or a connection to your system. We validate the full flow before launching.
Is this only for restaurants?
No. We adapt products, quantities, notes and delivery details to each business, including flower shops. The demo is adapted to your business type.
Does this include payments or a kitchen printer?
Those connections must be assessed and agreed on during implementation. The example does not include automatic payment collection or printing.
Can my team step in?
Yes. A person can take over with the conversation history and collected order details in view.
See an order for your restaurant in a demo.
Message us DEMO and explain how you take orders today. We review the flow from WhatsApp to the information your team needs.